Four Tier Software, LLC

PRIVACY POLICY

Last Modified: 12-30-2021

Our Privacy Policy:

Welcome to the FreshBridge Connect website (“FreshBridge Connect”, “we”, “us” and/or “our”). This Site is operated by Four Tier Software, LLC and has been created to provide information about our product, and to allow users and customers (“you” or “your”) to purchase and download our software applications and purchase related services (together with the Site, the “Services”). This Privacy Policy sets forth Four Tier’s policy with respect to the collection and handling of information, including personally identifiable data (“Personal Data”) and other information that is collected from visitors to and users of the Services
 

Information We Collect:

When you interact with us through the FreshBridge Connect website, we may collect Personal Data and other information from you, as further described below:

Personal Data That You Provide Through the Services:

We collect Personal Data from you when you voluntarily provide such information, such as when you contact us with inquiries, respond to one of our surveys, or purchase and use the Services. This Personal Data includes, but is not limited to, first and last name, email address, [street address,] telephone number, and company name, as applicable.

By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. If you provide Personal Data through the Services, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of Four Tier and the authorized third parties referred to herein located in the United States.

Other Information:

Non-Identifiable Data:

When you interact with Four Tier through the Services, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. Four Tier may store such information itself or such information may be included in databases owned and maintained by Four Tier’s affiliates, agents or service providers. The Services may use such information and pool it with other information to track, for example, the total number of users of our Services and the domain names of our users’ Internet service providers. It is important to note that no Personal Data is available or used in this process.

Aggregated Personal Data:

In an ongoing effort to better understand and serve the users of the Services, Four Tier often conducts research on its user or customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and Four Tier may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. Four Tier may also disclose aggregated user statistics in order to describe our Services to current and prospective business partners, and to other third parties for other lawful purposes.

Our Use of Your Personal Data and Other Information:

If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. Also, if you provide Personal Data in order to obtain access to the Services, we will use your Personal Data to provide you with access to the Services and to monitor your use of the Services. For instance, we use your email for account validation and for password recovery. Four Tier may also use your Personal Data and other personally non-identifiable information collected through the Services to help us improve the content and functionality of the Services. If you opt in, Four Tier may use this information to contact you in the future to tell you about services we believe will be of interest to you. If we do so, each marketing communication we send you will contain instructions permitting you to "opt out" of receiving future marketing communications. In addition, if at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us through the contact form on the Site.


Our Disclosure of Your Personal Data and Other Information:

Four Tier is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:

Business Transfers:

As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.

Related Companies:

We may also share your Personal Data with our affiliates or subsidiaries for purposes consistent with this Privacy Policy.

Agents, Consultants and Other Third Parties:

Four Tier, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function.

Legal Requirements:

Four Tier may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Four Tier, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.
 

Payment Processing:

[Four Tier uses one or more third party payment processors to facilitate product ordering and payment. Four Tier does not gather your personal payment information (e.g., your credit card number) when you arrange payment through one of these processors. Rather, that information is gathered, stored and processed directly by the third-party payment processor. You should read the privacy policy of the payment processor to find out how your information may be gathered, used and disclosed by it. We will disclose on the Site when you are using a third party payment provider’s services.]

Your Choices:

You can visit the Site without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to purchase or use certain portions of the Services.


Exclusions:

This Privacy Policy does not apply to any Personal Data collected by Four Tier other than Personal Data collected through the Services. This Privacy Policy shall not apply to any unsolicited information you provide to Four Tier through the Services or through any other means. This includes, but is not limited to, information posted to any public areas of the Services, such as forums, any ideas for new products or modifications to existing Services, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and Four Tier shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.


Children:

Children under the age of 13 are not allowed to use the Services and Four Tier does not knowingly collect Personal Data from children under the age of 13. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data through the Services without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to Four Tier through the Services, please contact us, and we will use reasonable efforts to delete that information from our databases.

Links to Third Party Web Sites:

This Privacy Policy applies only to the Services. The Services may contain links to other third party web sites not operated or controlled by Four Tier (the “Third Party Sites”). The policies and procedures we describe here do not apply to the Third Party Sites. The links from the Services do not imply that Four Tier endorses or has reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies and practices.

Security:

Four Tier takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. For instance, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data to Four Tier via the Internet.

Changes to Four Tier’s Privacy Policy:

The Services and our business may change from time to time. As a result, at times it may be necessary for Four Tier to make changes to this Privacy Policy. Four Tier reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was last updated on the date indicated above. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

Access to Information; Contacting Four Tier:

To keep your Personal Data accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via the Services.

Please also feel free to contact us if you have any questions about Four Tier’s Privacy Policy or our information practices.

You may contact us at FBSupport@4TierSoftware.com